The best value rates are available directly from Braemar Lodge & Spa.
If you find a lower rate from an authorized reseller within 48hrs of booking, not only will we match it, we will give you an extra 15% off.
- 1. Our rate guarantee only applies to like for like rates with the same conditions available for sale on Agoda, Booking.com and Expedia (and other Expedia owned sites).
- 2. You must have a confirmed booking made via our website to be eligible for rate guarantees and submit your claim within 48hrs of your original booking.
- 3. Rates must be denominated in New Zealand Dollars and not be converted from a different currency.
- 4. Bookings made within 7 days of arrival are not eligible for rate guarantee.
- 5. All membership, contract, unpublished, opaque, package, group and similar rate types are expressly excluded from rate guarantees.
- 6. Claims must be submitted by email and include a clear screenshot as well as a link to the rate. Claims will be rejected where hotel staff are unable to verify the lower rate.
- 7. Any discounts offered for an approved claim is applied only to the original dates and rate type booked.
- 8. A variance of up to 3% is considered a rounding error and is not claimable.
- 9. The decision of Braemar Lodge in relation to any determination of claim is final.